We are a marketing services and technology company. With our technology, our clients’ marketing materials are available on one platform for their sales and marketing teams to access. Users can order customizable print materials, ads, emails, promotional materials or even complete campaigns which we execute with our production team. We take great pride in making our clients’ jobs easier and their businesses more successful. Join us!
| CURRENT POSITIONS AVAILABLE: (Click position to jump to description) | |
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We help out across departmental and organizational boundaries to make a difference for our co-workers, clients and partners.
We understand that everyone brings unique experiences and talents to a situation. We know that we can achieve more together when each person feels valued.
You can depend on us. We are easy to get along with and pleasant to be around.
We are dedicated to creating solutions that make a sustainable impact. We are self-motivated, resourceful, and readily adapt to ever-changing situations.
We consistently deliver our best and challenge ourselves to continuously improve and grow.
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CURRENT POSITIONS AVAILABLE:
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JOB DESCRIPTION – Account Coordinator:
Vya integrates marketing technology, custom print, and fulfillment services building a full end-to-end marketing resource management platform.
If you’re interested in managing client projects and want the opportunity to grow within an organization, our Account Coordinator role may be a great fit for you! We will train you on both the systems and print side of our business, providing you the opportunity to build on your current skills and develop new ones that will advance your career.
This Account Coordinator role will be dedicated to specific client accounts and is responsible for managing their needs, ensuring projects are on time, within budget, and exceed client expectations.
How You’ll Make an Impact:
- Build, develop and manage account relationships on a day-to-day basis to build trust and loyalty with clients that will increase customer retention, growth and spend.
- Manage project timelines to ensure product quality& on-time delivery to meet goals and objectives.
- Monitor site support for clients to facilitate the use of systems and service offerings that will result in increased usage and revenue.
- Manage and provide strategic account management that drives client growth and achieve the organization’s sales goals and objectives.
- Create and facilitate training to all levels within a client to increase understanding of system functionality and product availability.
- Provide demonstrations for existing clients to educate them on systems and service offerings which will increase opportunities for additional revenue.
What We’re Looking For:
- Experience in a customer or client support role required
- Excellent attention to detail required
- Intermediate-advanced knowledge of Microsoft Excel required
- Experience with coordinating projects and/or account management a plus
- Associates or Bachelor’s degree in Business or Liberal Arts preferred
Why Vya?
At Vya, we believe the best solutions are always the simplest. Our sole focus — of our systems, solutions and people — is to help simplify and streamline marketing operations. We continue to make innovative and transformative solutions for our customer base, the most recent being the acquisition of Direct Options, a leading customer data and analytics firm. It’s an exciting time to be a part of Vya’s team and we look forward to having you join us!
What you can expect from us is “The Vya Way” . . .
- We support each other. We help out across departmental and organizational boundaries to make a difference for our co-workers, clients, and partners.
- We inspire confidence in each other. We understand that everyone brings unique experiences and talents to the situation. We know that we can achieve more together when each person feels valued.
- We are genuine and caring. You can depend on us. We are easy to get along with and pleasant to be around.
- We figure it out. We are dedicated to creating solutions that make a sustainable impact. We are self-motivated, resourceful, and readily adapt to ever-changing situations.
- We work to achieve our highest potential. We consistently deliver our best and challenge ourselves to continuously improve and grow.
Job Type: Full-time
JOB DESCRIPTION – Billing Analyst:
Are you detail oriented and love working with numbers? Are you looking for a great opportunity to make an impact? We have your next opportunity!
Vya provides businesses with web-based marketing resources and creative production management services, email and social media marketing tools, and digital print and fulfillment services. As a Billing Analyst, you will manage the (B2B) billing process.
Responsibilities of the position include:
- Accurately generating, auditing, and distributing invoices to clients for orders generated through both our MRM portal as well as offline orders. Coordinating, analyzing, and recording billing data across multiple systems
- Extensive Excel data manipulation to reconcile offline job tickets and MRM orders with billing system information
- Extracting information from job tickets, ensuring correct pricing and resolving discrepancies with Account Managers
- Calculating proper sales allocations
- Entering invoices into MIS (Epace)
- Ensuring proper product tax code mapping and importing into Avalara sales tax software
- Building and testing billing frameworks within Vya’s Internal Billing System
- Reporting MRM bugs or customer setup errors affecting the Internal Billing System
- Documenting processes/procedures and identifying opportunities for improvement
The ideal candidate will be a high-energy self-starter with the ability to work seamlessly with team members of all departments and levels. Other requirements of this position include:
- 3+ yrs. accounting experience, billing experience preferred
- Strong computer skills (MS Office) and intermediate to advanced in Excel data manipulation and analysis
- Tech savvy and comfortable working across systems
It’s an exciting time to be part of Vya’s team and we look forward to having you join us! Join us by applying online today!
Position is in-office. Employer is EEO/M/F/D/V. Please no third-party candidates or phone calls.
JOB DESCRIPTION – Client Support Specialist:
Do you have a passion for problem-solving? Do you excel at driving high quality of products and processes? Do you enjoy investigating and resolving quality issues? Are you skilled in building lasting B2B relationships? If so, we want to speak with you about our position.
The Client Support Specialist will provide support and training to facilitate system usage and user adoption, manage on-line project timelines ensuring quality and on-time delivery. Additional responsibilities include:
- Provide support for clients to facilitate use of systems, product availability & service offerings, resulting in increased usage & revenue
- Manage online and print projects, ensuring quality & on-time deliveries meet sales goals
- Creates & facilitates training to all clients on the systems functionality
- Collaborate with cross-functional internal teams to ensure client site support needs are being met
- Monitor and review all customer quality and delivery metrics
- Assist with Quality Assurance with testing as needed
- Reviewing, sending, and checking of proofs of client advertisements
- Work with vendors to obtain pricing and lead times for online project requirements
To be successful in this role, you should have:
- Associates or bachelor’s degree in Business or Liberal Arts; preferred
- Prior experience in customer service or client support
- Experience with print and fulfillment; preferred
- Software service supporting clients with marketing initiatives is a plus
- Advanced knowledge of Microsoft Excel required
VYA Systems is an organization that believes the best solutions are always the simplest. Our sole focus — of our systems, solutions, and people — is to help simplify and streamline marketing operations. We continue to make innovative and transformative solutions for our customer base, the most recent being the acquisition of Direct Options, a leading customer data and analytics firm. It’s an exciting time to be a part of VYA’s team and we look forward to having you join us!
If you are ready for a new challenge and want to work for a leader in their industry, apply by applying below or send your salary requirements and a current resume to job@strategichrinc.com.
Employer is EOE/AA/M/F/D/V.
Sales Development Representative
JOB DESCRIPTION – Sales Development Representative:
Do you have sales development experience? Do you have the ability to develop and maintain strong customer relationships? Do you want to be a part of a growing and innovative organization, calling on a market with unlimited opportunities? If you answered yes, we want to speak to you!
The Sales Development Representative is responsible for managing prospecting activities, providing a positive customer experience, and collaborating with the sales and marketing teams to execute on Vya’s strategic sales approach.
JOB RESPONSIBILITIES INCLUDE:
- Prospecting new business opportunities with cold calling, emailing and develop relationships with key targeted accounts.
- Daily interaction with prospects via all contact outlets, including social media.
- Collaborate with internal sales and marketing teams.
- Provide demonstrations for existing clients to educate them on systems and service offerings which will increase opportunities for additional revenue.
- Participate in prospecting meetings with internal teams when needed.
- Research accounts for ideal customer profiles to target and key shareholders.
- Enter, update, and maintain CRM system regarding prospects key information.
The ideal candidate will be a team player who enjoys interacting with people. Additionally, you must:
- Bachelor’s degree or 3 – 4 years equivalent experience; required
- Regional (250 mile radius from Vya) and local travel to prospects required, travel reimbursement available
- Demonstrated success as an SDR guiding B2B leads
- Prior experience in the financial services, insurance, or restaurant industries; a plus
- Experience in CRM systems and a high understanding of web browsers, MIS system and social media; required
VYA Systems is an organization that believes the best solutions are always the simplest. Our sole focus — of our systems, solutions, and people — is to help simplify and streamline marketing operations. We continue to make innovative and transformative solutions for our customer base, the most recent being the acquisition of Direct Options, a leading customer data and analytics firm. It’s an exciting time to be a part of VYA’s team and we look forward to having you join us!
Employer is EOE/AA/M/F/D/V.
JOB DESCRIPTION – Project Coordinator:
Do you enjoy working in a fast-paced environment? Are you detail-focused AND adaptable? Do you enjoy frequently interacting with people? Then the Project Coordinator role is a fit for you. The Project Coordinator is responsible for providing support and training to facilitate systems usage and user adoption, as well as managing on-line project timelines to ensure quality and on-time delivery.
How You’ll Make an Impact:
- Oversees campaign management to maintain quality and on-time delivery to ensure client satisfaction and retention.
- Manage milestone timelines for each campaign to ensure product quality & on-time delivery to meet sales goals and objectives.
- Assist with site support for clients to facilitate use of systems, product availability & service offerings that will result in increased usage & revenue.
- Assist team members with various tasks due to team capacity and upcoming deadlines
- Provides support for clients, as necessary. Receives requests via email, chat, and phone. Responds to requests, answers questions, resolve complaints, provides status of web jobs and estimated completion times. Escalates issues to sales executive and/or director of client engagement, as necessary, to ensure timely resolution and send customer functionality requests to project manager.
- Collaborates with internal teams to ensure client project needs are met; proactively updates internal teams on customer updates, satisfaction, and user adoption
What We’re Looking For:
- MUST be adaptable and flexible to the fast-paced nature of the role
- MUST have great interpersonal skills and be a team player
- MUST have a high sense of urgency and excellent planning and organizing abilities
- Experience working directly with customers (i.e. customer service or client support roles) preferred
- Experience coordinating multiple projects with quick turnaround times highly preferred
- Intermediate-advanced knowledge of Microsoft Excel preferred
Why Vya?
At Vya, we believe the best solutions are always the simplest. Our sole focus — of our systems, solutions and people — is to help simplify and streamline marketing operations. We continue to make innovative and transformative solutions for our customer base, the most recent being the acquisition of Direct Options, a leading customer data and analytics firm. It’s an exciting time to be apart of Vya’s team and we look forward to having you join us! What you can expect from us is “The Vya Way”…
- We support each other. We help out across departmental and organizational boundaries to make a difference for our co-workers, clients, and partners.
- We inspire confidence in each other. We understand that everyone brings unique experiences and talents to the situation. We know that we can achieve more together when each person feels valued.
- We are genuine and caring. You can depend on us. We are easy to get along with and pleasant to be around.
- We figure it out. We are dedicated to creating solutions that make a sustainable impact. We are self-motivated, resourceful, and readily adapt to ever-changing situations.
- We work to achieve our highest potential. We consistently deliver our best and challenge ourselves to continuously improve and grow.
JOB DESCRIPTION – Senior Marketing Data Analyst:
At Direct Options, and our parent company Vya, we’re not afraid to take big, bold steps to make a difference and create solutions that are far more powerful and impactful than anything in the marketplace today. Work is currently underway as we fully integrate our organizations to build something momentous, to give our clients effective ways to utilize data for their businesses and to advance that intelligence to the local level. Are you ready to use your talents to help us bring this to life?
The Sr. Marketing Data Analyst is responsible for providing information and insights regarding customers, markets, and marketing campaign effectiveness for our Clients. The ideal candidate will have qualitative and quantitative experience using a variety of statistical and reporting program packages on big data and marketing information system data and the ability to incorporate best practices in data visualization. Works closely with VP Sales and Marketing and Client Services to interpret findings, provide recommendations for future campaigns, and deliver marketing strategies to clients.
JOB QUALIFICATIONS:
Exceptional written and verbal communication skills, including presenting analytics and campaign insights to clients and executives.
- 5+ years applied experience with R statistical package, SAS, or equivalent.
- Demonstration of writing scripts to extract and manipulate data using SQL.
- Experience writing and maintaining models in Python.
- Experience with MS SQL or MySql.
- Ability to develop strong relationships and work with senior level executives
- Strong business acumen, management, analytical and problem-solving skills
- Ability to innovate and create custom analytic solutions for clients
- 5+ years of hands-on experience in marketing analytics and business intelligence reporting. Digital marketing experience a plus.
- Experience supporting Marketing & Sales teams.
- Strong expertise with several leading data visualization tools, such as AWS QuickSights and PowerBI and advise on best possible visualizations.
- Demonstrated experience in marketing analytics tools, such as A/B testing, statistical inference, and process control analysis (pre/post analysis).
- Experience in project management and change management principles.
- Experience designing, administering, and analyzing market research studies and data is a plus
- Demonstrated initiative and tenacity to begin a project and complete it.
- Demonstrated ability to succeed in ambiguous situations.
- Effective time management, organizational, and leadership skills
- Ability to travel to meet clients and prospective clients (10%)
TASKS AND RESPONSIBILITIES INCLUDE:
- Design, build and deliver client usage and campaign reports in BI tool
- Profile and model for campaign solicitation list optimization using statistical hypothesis tests, regression, cluster analysis, and other statistical methods.
- Evaluate data accuracy, completeness, timeliness and stability and establish repeatable, sustainable extraction and analytics processes.
- Mentor and train Junior Analyst
- Partner with account executives and marketing analysts on any strategies to improve marketing campaign effectiveness.
- Collaborate with data and development team to optimize reporting capabilities.
EDUCATION REQUIREMENTS:
- BS in Statistics, Business Analytics, Economics, Marketing, or Business Administration or equivalent degree is required. Masters degree preferred.
- 5 years+ in marketing or customer analysis.
Senior Full Stack PHP Developer
Vya, Inc., a growing provider of marketing resource management software and services is currently seeking multiple Full-Stack Web Application Engineers for direct hire. This is a fully remote opportunity for US-based applicants only. Sponsorship is not available.
We are looking for talented problem solvers that love finding simple solutions to complex issues. Vya’s goal in the marketing resource industry is to bring simplicity to our customers and that starts at home. We create innovative systems that help our clients bridge the gap between their customers and their products. In the past year we have launched two major rewrites of different modules of our software preparing for our next major project to bring big data services from our subsidiary company to our primary product offering. You will have the opportunity to make lasting decisions on how we move forward in multiple upcoming, ambitious projects similar to and including this one.
While we love working hard and figuring things out at Vya, we also love our employees who make everything possible. You will be joining a team that loves its memes, rarely works outside of office hours, and truly values the diversity that we all bring to the table. We’ll even let you choose what kind of computer you want. We want to make sure you have everything you need to be effective in your role in every way from offering a good work-life balance to the right resources available to you at the right time.
Responsibilities
- Helping improve the user experience and functionality of our current web application
- Designing new applications being added to our suite
- Gathering functional requirements from different team members and building a plan to implement
- Maintaining current knowledge of standard languages, coding methods, and operational requirements
- Assist in improving and implementing our development processes
Qualifications
- 5+ years working in developing enterprise systems
- 3+ years of experience with PHP and MySQL required
- 1+ years of experience with React.js required
- Knowledge of Agile development processes
- Ability to organize and manage multiple priorities
- Experience with git, typescript, and AWS preferred
- History of maintaining current knowledge of languages, coding methodologies and resources, and learning new languages and skills as needed
Benefits
- Medical, Dental, and Vision.
- Short-term disability.
- Life insurance.
- Paid vacation, holidays, and personal days.
- 401(k) with company match.
- Fully Remote – no travel required
