Job Summary: The Print Purchasing Lead is a client-facing role responsible for overseeing the full life cycle of print projects while maintaining effective communication with key accounts and clients and internal teams. As the team lead, this role manages the print team’s day-to-day operations, ensuring that projects are completed on time, within budget, and to the highest quality standards. The Print Purchasing Lead will act as the primary point of contact for clients, ensuring their needs are met and their expectations are managed throughout the project.

Job Type: Full-Time

Reporting to: Print and Purchasing Manager

Location: Cincinnati, OH

Essential Functions and Responsibilities:
Client Relations & Communication:

• Serve as the primary point of contact for key accounts and clients, building strong and lasting relationships.
• Effectively communicate client needs and expectations to the internal print team.
• Act as a liaison between the client and print team, ensuring seamless communication and understanding of project goals.
• Be empowered to make effective decisions in order to foster long-term customer relationships.

Project Coordination & Documentation:

• Gather and document key project details, including print specifications, quantities, deadlines, and any special requirements.
• Ensure that all project requirements are accurately captured and communicated to the appropriate team members.
• Manage timelines and project schedules to ensure that projects are completed on time and within the scope of client expectations.
• Work with a problem-solving mindset to help remove project obstacles and keep work on track.

Estimates & Proposals:

• Assist in preparing and presenting detailed estimates and proposals to clients, providing clear information regarding pricing, timelines, and print specifications.
• Address any questions or concerns the client may have regarding estimates or proposals to ensure complete understanding.

Client Follow-Up & Satisfaction:

• Use consultative selling techniques to make recommendations that will not only educate clients on Vya’s full suite of product offerings, but also enhance our clients’ current projects.
• Proactively follow up with clients throughout the project to ensure satisfaction and address any issues or concerns as they arise.
• Provide ongoing updates to clients regarding project status, potential delays, and delivery schedules.
• Resolve any issues or concerns from clients promptly to maintain positive client relationships.

Project Tracking & Reporting:

• Track the progress of each project, ensuring all milestones are met and that clients receive timely updates on project status.
• Monitor delivery schedules and any changes in the production process, communicating these updates effectively to clients.

Purchasing functions:

• Train on purchasing outsourced print and promotional items.
• Be the back-up for the Print Project Purchasing Coordinator.

Administrative & Team Leadership Support:

• Provide administrative support to the print team by scheduling meetings, organizing project documentation, and maintaining project files.
• Lead and supervise a team of print project coordinators or assistants, ensuring tasks are delegated efficiently, and team members meet deadlines and performance standards.
• Act as the primary point of leadership and guidance for the print team, fostering a positive and collaborative work environment.

Team Development:

• Provide mentorship, training, and support to team members, helping them develop their skills and grow within the organization.
• Oversee and manage day-to-day operations of the print team, ensuring alignment with company objectives and high standards of service.

Position Qualifications:

• Minimum 4-7 years of experience in digital, large format, or similar print project coordination, including print purchasing and managing print production.
• Demonstrated experience leading and managing a team of print coordinators or purchasing specialists.
• Experience in creating accurate estimates for print and fulfillment jobs, ensuring profitability and competitiveness.
• Strong negotiation skills with vendors and suppliers to secure competitive pricing and high-quality print services.
• Strong attention to detail and the ability to maintain concentration over an extended period of time.
• Advanced proficiency in Microsoft Excel and strong technical aptitude for print and project management tools.
• Experience working directly with clients in customer service or client support roles, providing high-level support and building lasting relationships.
• Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment, meeting deadlines and client expectations.
• Bachelor’s degree in Business, Liberal Arts, or a related field preferred.

Benefits:

• 401(k) Matching
• Dental Insurance
• Health Insurance
• Paid Time Off
• Vision Insurance

Job Summary: Do you like a fast-paced environment that requires organization and attention to detail? Come put your skills to work preparing a variety of marketing products! Vya has an immediate opening for a 1st shift Production Associate!

As the Production Associate you will have knowledge of continuous folders with fugitive gluing, inserters, drill presses, shrink wrappers, inkjet, and mail tabbing equipment.

Job Type: Full-Time

Pay Range: Starting at $18.00/hour

Location: Onsite. Cincinnati, OH 45215: Reliably commute or plan to relocate before starting work (Required).

Responsibilities of the position include:

• Ability to deliver document assembly and finishing
• Operate finishing equipment
• Clean and maintain equipment as necessary
• Review the daily schedule for jobs
• Reviews the job ticket and understands the entire scope of the job, quantities, and finishing operations
• Performs in-process QC checks in accordance with company policies and procedures
• Set up, operate, and adjust finishing equipment to meet production standards

Other requirements of this position include:

• High School Diploma or equivalent
• 2-3 years’ experience preferred
• Ability to stand/walk, stoop, push and pull for extended periods of time
• Ability to lift up to 40lbs, pull 50lbs of force
• Computer literate and knowledge of computerized cutting and scoring equipment
• Must exhibit close attention to detail and strong level of accountability
• Ability to adapt to a constantly changing and fast paced environment

Benefits:

• 401(k)
• 401(k) matching (full-time)
• Dental insurance (full-time)
• Health insurance (full-time)
• Life insurance (full-time)
• Paid time off (full-time)
• Vision insurance (full-time)